This program will assist you be familiar with and handle emotions better in oneself and others.
It is derived from up to date research in psychology and behavioral science.
It will provide you with the understanding, skill and awareness to appraise verbal and non verbal communications from others, and awareness of your own.
You will learn to read emotions through the five communication channels:
– facial expression
– Voice tone
– Verbal style (
– Verbal content
– Body language